At Hikma Technical Services, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, and business operations. We adhere to the regulations and guidelines set forth by the Kingdom of Saudi Arabia. 1. Information We Collect We may collect the following types of information: * Personal Information: This includes your name, contact details (email address, phone number, address), job title, and company affiliation. * Technical Information: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, device information, and browsing behavior. * Usage Information: We collect data on how you use our website and services, including the pages you visit, the content you access, and the actions you take. * Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, personalize content, and gather information about website usage. You can manage your cookie preferences through your browser settings. 2. How We Use Your Information We use your information for the following purposes: * Providing Services: To deliver the engineering services you request, including electronic repair, programming, commissioning, and power quality solutions. * Communication: To communicate with you regarding your inquiries, service requests, project updates, and other relevant information. * Marketing: To send you promotional materials, newsletters, and updates about our services, events, and industry insights. You can opt-out of receiving marketing communications at any time. * Website Improvement: To analyze website usage, identify trends, and improve the functionality and content of our website. * Legal Compliance: To comply with applicable laws, regulations, and legal processes. 3. Information Sharing We may share your information with the following parties: * Service Providers: We may engage third-party service providers to assist us in delivering our services, such as IT support, marketing, and data analytics. These providers are contractually obligated to protect your information. * Business Partners: We may share information with our trusted business partners to offer you integrated solutions and services. * Legal Authorities: We may disclose your information to legal authorities if required by law or legal process. 4. Data Security We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include: * Encryption: We use encryption to protect sensitive data during transmission and storage. * Access Controls: We restrict access to your information to authorized personnel only. * Security Audits: We conduct regular security audits to identify and address potential vulnerabilities. 5. Your Rights You have the following rights regarding your personal information: * Access: You have the right to access the personal information we hold about you. * Correction: You have the right to correct any inaccuracies in your personal information. * Deletion: You have the right to request the deletion of your personal information, subject to legal limitations. * Objection: You have the right to object to the processing of your personal information for certain purposes. To exercise your rights, please contact us using the contact information provided below. 6. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Hikma Technical Services 13th Street, Price Naif Street, Al Shamaliya Khobar, Dammam, Saudi Arabia Email: chandmdc@gmail.com Phone: +971553801879 7. Updates to this Privacy Policy We may update this Privacy Policy from time to time. We will post the updated policy on our website and notify you of any material changes. This Privacy Policy is effective as of February 13, 2026.